Shipping policy

Shipping Policy

Last Updated: 6/13

Thank you for shopping with [J&A]. Please review our shipping policy below.

Order Processing

• Orders are processed within 1–3 business days after payment is received.
• Orders are not processed or shipped on weekends or holidays.
• During high-demand periods, processing times may be longer.

Shipping Times

Estimated delivery times:

• United States: 5–10 business days
• Canada: 7–15 business days
• International Orders: 10–25 business days

Delivery times are estimates and are not guaranteed.

Shipping Costs

Shipping costs are calculated at checkout based on the destination and selected shipping method.

Order Tracking

Once your order has been shipped, you will receive a confirmation email containing tracking information, if available.

Delays

We are not responsible for shipping delays caused by:

• Weather conditions
• Carrier service interruptions
• Customs processing
• Incorrect shipping information provided by the customer

Incorrect Address Information

Customers are responsible for providing accurate shipping information. If an incorrect address is provided, we cannot guarantee replacement or refund of the order.

Lost or Stolen Packages

Once an order has been marked as delivered by the carrier, [J&A] is not responsible for lost, stolen, or misplaced packages. Customers should contact the shipping carrier directly for assistance.

Damaged Packages

If your order arrives damaged, please contact us within 48 hours of delivery and provide photos of the damaged package and item.

International Orders

Customers are responsible for any customs duties, taxes, import fees, or other charges imposed by their country.

Contact Us

If you have any questions regarding shipping, please contact us:

Business Name: J&A Jewles and accessories
Email:www-k-store.myshopify.com